Refund & Cancellation Policy
Effective Date: September 2026 | Platform: AyurHealthPlus
AyurHealthPlus provides software subscriptions for Ayurvedic practitioners. Because subscriptions immediately allocate cloud storage and computational AI resources, billing and cancellation are handled as follows:
1. Current Subscription Plans
2. Cancellation Terms
Subscriptions are prepaid for the specified duration (30 days or 365 days). You may choose not to renew your subscription upon term expiration. We do not automatically debit your bank account without your explicit authorization. Upon expiry, your existing patient records remain safely preserved and readable.
3. Refund Policy
- Technical Duplicate Charges: If you experience an accidental duplicate charge or an unresolvable technical defect preventing access within 7 days of payment, contact our support desk with your Razorpay payment ID. Verified duplicate charges will be refunded in full within 5–7 business days to the original payment source.
- Digital Service Commenced: Because subscriptions allocate immediate server infrastructure and AI processing capacity, fees for active accounts with utilized quotas are non-refundable once the term has commenced.
- Trial Evaluation: Practitioners are encouraged to evaluate the 1-Month Trial (₹199) to verify suitability for their clinic workflow before subscribing to an annual plan.
Billing Inquiries & Support
For payment queries or billing assistance, email:
Email: support@ayurhealthplus.in · Phone: +91 72768 90399
* Please include your registered mobile number and Razorpay Payment ID in any billing correspondence.